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Zoho Helps Fazenda Take a Strategic Approach to Operations and Enhance Productivity

4 mins read

Key Takeaways:

  • Zoho has revolutionised the internal communications of Fazenda restaurant chain, boosting efficiency ahead of its new London opening in Bishopsgate.
  • Through Zoho’s consolidated suite, Fazenda has enabled each member of staff to save hours each week through streamlined communications, planning, and automated templates for menus.
  • Using unified systems, businesses can take a more strategic approach, creating seamless workflows that enhance operations.

Fazenda revolutionises business processes with Zoho ahead of new London restaurant opening

Fazenda, the authentic South American restaurant chain founded in 2010, is set to open a new 10,000 sq ft venue at 100 Bishopsgate in the City of London this summer. With restaurants across the UK in Leeds, Liverpool, Manchester, Edinburgh, and Birmingham, the premium-casual restaurant group has partnered with Zoho, a leading global technology company, to revolutionise its internal communications and project management processes ahead of the launch.

Zoho’s technology suite, including its internal social network, Connect, instant messaging app, Cliq, low code development platform, Creator, social media management app, Social, and project management tool, Projects, has enabled Fazenda to overhaul its communications and project management processes to stay on schedule with the new restaurant launch.

Through Zoho’s consolidated suite, Fazenda has enabled each member of staff to save hours each week through streamlined communications, and planning, using features such as task boards, group breakdowns, scheduled feeds, and automated templates for menus. The use of Zoho’s technology has empowered Fazenda’s staff to improve how they collaborate and communicate, boosting productivity and helping them stay on track with projects.

The integration of the unified systems has allowed Fazenda to take a more strategic approach, creating seamless workflows that enhance operations. This is essential when operating across multiple locations as organisations can understand the complete picture across their entire business at any time. Integration and intuitive user experience should be at the heart of all technology solutions and can ultimately help business growth.

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Sridhar Iyengar, MD Europe at Zoho, said, “Employee experience is a crucial focus for all businesses today. Employees expect to have the right tools to carry out their day-to-day work easily, and our technology has empowered Fazenda’s staff to improve how they collaborate and communicate, boosting productivity and helping them stay on track with projects.”

Natalia Andrade, Head of Marketing for Fazenda Group, said, “Communication is a fundamental aspect of our business, and the whole industry, and that requires the right communication platform to keep all team members aligned and well-informed. We’ve tried a number of other internal communications platforms, but none have quite met our business needs across multiple functions and departments in the way that Zoho has. We needed more organisation, we needed to know when and how if tasks needed to be completed, we needed to know who would do them, by what time and other details.”

“There is no way you can have smooth communication with different people who are in different places at different times unless you use common ground. Zoho is our common ground. It has drastically changed the way we interact with each other as a business and it is also happy to evolve, progress and add new features,” Andrade added.

About Zoho

Zoho Corporation is one of the world’s most prolific technology companies, with 55+ apps in nearly every major business category, including sales, marketing, customer support, accounting and back office operations, and an array of productivity and collaboration tools. The company is privately held and profitable, with more than 12,000 employees. Zoho is headquartered in Chennai, India, with European headquarters in Utrecht, The Netherlands. Additional offices include locations in the UnitedStates, India, Japan, China, Singapore, Mexico, Australia, and the United Arab Emirates.

Zoho respects user privacy and does not have an ad-revenue model in any part of its business, including its free products. The company operates its own data centers across the world, including two in Europe. More than 80 million users around the world, across hundreds of thousands of companies, rely on Zoho every day to run their businesses, including Zoho itself.

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About Fazenda

Fazenda is a high-end rodizio dining restaurant that celebrates gaúcho traditions from the Pampas of Argentina and Brazil. With existing sites in Leeds, Liverpool, Manchester, Edinburgh, and Birmingham, the restaurant chain will be opening its sixth restaurant in the capital, Fazenda Bishopsgate.

The Fazenda Group’s Head of Marketing, Natalia Andrade, highlighted the crucial role of communication in the restaurant business, noting that “none have quite met our business needs across multiple functions and departments in the way that Zoho has.” With the new restaurant opening, Fazenda’s management recognized the need to streamline their internal communication processes to ensure a smooth launch.

Zoho’s technology suite has been instrumental in making this happen. With features such as task boards, group breakdowns, scheduled feeds, and automated templates for menus, Fazenda has enabled each member of staff to save hours each week through streamlined communications and planning. The technology has also empowered the restaurant’s staff to collaborate better, boost productivity, and stay on track with projects.

Zoho’s Consolidated Suite

Zoho’s technology suite includes several applications that work together seamlessly to provide a comprehensive solution for businesses. The internal social network, Connect, provides a platform for employees to communicate and collaborate on projects. Cliq, the instant messaging app, enables real-time communication between team members, regardless of their location.

Creator, Zoho’s low code development platform, allows businesses to build custom applications without the need for extensive coding skills. Social is a social media management app that helps businesses manage their social media profiles and campaigns. Projects is a project management tool that enables businesses to manage projects, assign tasks, and track progress.

The integration of these applications provides a unified system that allows businesses to take a strategic approach to operations. It enables businesses to streamline workflows, improve collaboration, and enhance productivity. With Zoho’s technology suite, businesses can get a complete picture of their operations across multiple locations at any time.

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Zoho’s Commitment to User Privacy

Zoho’s commitment to user privacy is another factor that sets it apart from its competitors. The company does not have an ad-revenue model in any part of its business, including its free products. Zoho operates its own data centers across the world, ensuring that user data is secure and protected.

Conclusion

Fazenda’s partnership with Zoho has revolutionized the restaurant chain’s internal communication and project management processes. The use of Zoho’s technology suite has enabled Fazenda to streamline its workflows, enhance collaboration, and boost productivity. With the new restaurant opening in London, Fazenda is well-positioned to take advantage of the enhanced efficiency and productivity provided by Zoho’s technology.

Zoho’s commitment to user privacy and its comprehensive suite of applications make it an excellent choice for businesses looking to streamline their operations and enhance productivity. With more than 80 million users worldwide, Zoho is a leading global technology company that is making a significant impact in the business world.


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