Northampton’s Business Boom: Simply Business Unveils State-of-the-Art Office with Local Rugby Stars

Major Insurance Provider Reinforces Commitment to Northampton with Impressive New Office and Community Engagement

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Key Takeaways:

  • New Office, New Era: Simply Business opens a new office in Northampton Business Park after 17 years at their central location.
  • Local Impact, National Reach: Employing over 400 staff locally, the company insures over 900,000 UK businesses, including 3,000 in Northampton.
  • Community and Culture Focus: Recognized for exceptional workplace culture, the company continues to invest in local talent and small businesses.


On Friday, 19 January 2024, Simply Business, a significant employer in Northampton, marked a new chapter by opening its new office in Northampton Business Park. The event was celebrated with local rugby celebrities Lewis Ludlam and George Hendy, alongside Northampton South MP Andrew Lewer, and Simply Business UK CEO Alan Thomas.

Celebrating a New Milestone

The new office at 900 Pavillion Drive is a testament to the company’s growth and commitment to Northampton. After 17 years at Sol House in central Northampton, this move represents an investment in the future of their renowned contact center and the local community.

Simply Business: A Pillar in Northampton

Simply Business, with another UK office in Bank, London, is a leader in small business and landlord insurance. It boasts over 900,000 customers nationwide, including a significant presence in Northampton, insuring over 3,000 small businesses and landlords in the area.

Award-Winning Culture

The company’s Northampton-based contact center was recently lauded as the ‘Best Large Contact Centre of the Year’ at the UK Contact Centre Forum Awards 2023. This accolade, along with being named the Sunday Times Best Company to Work For twice, highlights Simply Business’s commitment to an outstanding work environment and employee engagement.

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A Positive Force in the Community

As an accredited B Corporation, Simply Business is recognized for its social and environmental impact. The company’s dedication to supporting local businesses was evident during the opening week, with 10 local businesses, including Spread, Jeyda Cakes, and Elsbakes, providing lunch and treats to staff.

Leaders’ Perspectives

Alan Thomas, UK CEO, emphasized the importance of the Northampton office and its role in delivering exceptional service to customers. Lewis Ludlam, Northampton Saints Captain, expressed his delight in being part of the opening, highlighting the importance of local businesses like Simply Business in the community.

Career Opportunities in Northampton

Simply Business’s Northampton team boasts a diverse range of professionals, from telephony consultants to finance experts. The new office underscores the company’s commitment to expanding its talented team, offering exciting career opportunities in the region.

About Simply Business

Simply Business is a leading UK business insurance provider, specializing in public liability insurance for SMEs. With a strong tech and data-driven approach, the company covers over 1,200 trade types and is dedicated to creating exceptional customer experiences. Its commitment to social impact and workplace culture has earned it numerous accolades, including being an accredited B Corp and voted the Sunday Times Best Company To Work For.


The opening of Simply Business’s new office in Northampton marks a significant investment in the local economy and the company’s future. Their continued focus on community engagement, workplace culture, and support for small businesses sets a benchmark for corporate responsibility and local development.


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