Breaking Barriers: How One Bank is Setting the Standard in Workplace Diversity

Metro Bank Recognized as a Leader in Diversity, Equity & Inclusion in the Fintech Industry

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Key Takeaways:

  1. Top Honors in Diversity and Inclusion: Metro Bank wins the prestigious Diversity, Equity & Inclusion Award from The Top 1% Workplace Awards 2023.
  2. Recognition of Individual Leadership: Stephanie Carr, Metro Bank’s Enterprise Architect, named as one of The Top 1% Leaders of the Year.
  3. Blueprint for Inclusive Culture: Metro Bank’s commitment to sustainable change and inclusivity sets a new benchmark in the business world.

A Milestone in Corporate Inclusivity

Metro Bank’s Commitment to Diversity and Inclusion

Metro Bank’s recent accolade in the Diversity, Equity & Inclusion category from The Top 1% Workplace Awards 2023, organized by The Financial Technologist, is a significant milestone in the fintech industry. This recognition underscores the bank’s commitment to fostering an inclusive culture that goes beyond mere rhetoric.

The Vision Behind the Award

The award serves as a testament to Metro Bank’s proactive approach in creating a lasting culture of belonging. As noted by Harrington Star, the organizers of the award, Metro Bank’s approach is not just about embracing diversity as a concept but actively implementing it as a continuous action, signaling a commitment to sustainable change.

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Leadership that Drives Change

Spotlight on Stephanie Carr

Stephanie Carr, the Enterprise Architect at Metro Bank, also received individual recognition as one of The Top 1% Leaders of the Year. Her role in driving improvements and managing Diversity & Inclusion (D&I) responsibilities, in addition to her primary job functions, was particularly lauded.

Making Tangible Changes

As the interim chair for the MFamily network, Carr led impactful changes by collaborating with organizations like Working Families to enhance policies and benchmarking. Her efforts in fostering inclusive discussions and contributing valuable ideas have been instrumental in promoting an inclusive environment within Metro Bank and the broader community.

The Role of D&I in Metro Bank’s Strategy

A Strategic Focus on Inclusion

Carol Frost, Metro Bank’s Chief People Officer, expressed delight at the recognition the bank and Stephanie Carr received. She emphasized that this accolade is reflective of the bank’s dedication to making the lives of all colleagues better through a focus on diversity and inclusion.

The Impact of D&I on Business

The award win serves as a reminder of the importance of celebrating differences and fostering inclusivity in the workplace. It highlights how diversity and inclusion are not just moral imperatives but strategic business assets that can drive innovation, employee satisfaction, and ultimately, business success.

Metro Bank’s Blueprint for Success

Creating a Culture of Belonging

Metro Bank’s approach to D&I sets a blueprint for other organizations to follow. By embedding these values into their corporate culture, they have demonstrated that inclusion is a key component of their business strategy, leading to a more dynamic, innovative, and responsive organization.

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Measurable Outcomes and Sustainable Change

The bank’s efforts in D&I have led to tangible outcomes, including enhanced policies, better employee engagement, and a more inclusive work environment. These achievements underscore the bank’s commitment to making sustainable changes that have a lasting impact on employees and the community.

Looking Forward: The Future of D&I in the Corporate World

Beyond Metro Bank: A Wider Impact

Metro Bank’s success in D&I serves as an inspiration for other companies in the fintech sector and beyond. It demonstrates how businesses can play a crucial role in promoting diversity and fostering an inclusive culture, leading to a more equitable and productive society.

Continuous Commitment to Inclusivity

As Metro Bank continues to lead by example, the focus on D&I in the corporate world is expected to grow, with more companies recognizing the value of a diverse workforce and the positive impact it can have on business performance and societal progress.


Metro Bank’s recognition in The Top 1% Workplace Awards 2023 is a significant achievement in the fintech industry, reflecting the bank’s unwavering commitment to diversity, equity, and inclusion. It serves as a benchmark for other businesses aiming to create a more inclusive and equitable workplace, proving that embracing diversity is not just the right thing to do, but also a strategic imperative for success in today’s global business landscape.

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